During the 1980s, Sylviane Herzog was an academic researcher in Psychobiology. After the death of her husband, she made the decision to chart a completely different course to support herself. In 1989, she opened a call center which has since evolved into Concorde Communications – a worldwide, world-class operation.
In 1991, she began a two-year partnership with the largest telecommunications company outside of the United States—Bell Canada—to explore the possibility of expanding Bell Canada’s operations in the U.S. As a result of that alliance, Sylviane became quickly and expertly educated in the procedures and strategies necessary to establish a first-rate call center. Bringing to bear the skills she had exercised as a researcher, Sylviane was able to apply her knowledge and expertise to honing her business. Contributing to the success of Concorde Communications was Sylviane’s attention to detail, the ability to test ideas, a willingness to be proven wrong, and her concern for the client’s welfare.
Headquartered in Berkeley, CA, Direct Line Tele Response is nationally recognized as one of the premier service providers in the Answering Service and Call Center industry. We provide solutions for inbound call taking, messaging, urgent dispatch and other answering services that are available 24/7/365.
Founded in 1979 by Ruth and Larry Goldenberg, Direct Line was focused on providing quality messaging services exclusively for medical professionals/facilities which quickly evolved into supporting a wide variety of industries nationwide.
Direct Line provides award-winning answering and call center services to hundreds of clients in almost every industry, business and profession. Our call processing systems, state-of-the-art technology and rigorous training methods maximize our ability to manage all of our clients’ answering, messaging, and dispatching needs.
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Whenever your dry vent system isn’t able to properly exhaust, it will over heat. This can threaten your safety, health and home. It is possible to clean the dryer vent system on your own. However, if you would like to have some expert advise or don’t know how to do it, you can contact a professional dryer vent cleaning company like ours to inspect and clean your system to ensure that it is safe. The professional can also answer any questions you might have.
As far as the frequency of cleaning is concerned, it depends a lot on the usage of the fireplace. The National Fire Protection Association recommends annual inspection for soundness check, deposits build up and cleaning and repairs, if needed. You should also keep in mind that squirrels, birds and other similar critters can also make a chimney unsafe to use. It means that your chimney is at risk even if you have not been using it regularly.
Virtual Headquarters provides telephone answering services to small and medium sized businesses. Why waste all of that time answering the phone yourself when you can get a professional local receptionist to do it for you. Our rates are affordable and we will have your messages emailed to you in just minutes.