During the 1980s, Sylviane Herzog was an academic researcher in Psychobiology. After the death of her husband, she made the decision to chart a completely different course to support herself. In 1989, she opened a call center which has since evolved into Concorde Communications – a worldwide, world-class operation.
In 1991, she began a two-year partnership with the largest telecommunications company outside of the United States—Bell Canada—to explore the possibility of expanding Bell Canada’s operations in the U.S. As a result of that alliance, Sylviane became quickly and expertly educated in the procedures and strategies necessary to establish a first-rate call center. Bringing to bear the skills she had exercised as a researcher, Sylviane was able to apply her knowledge and expertise to honing her business. Contributing to the success of Concorde Communications was Sylviane’s attention to detail, the ability to test ideas, a willingness to be proven wrong, and her concern for the client’s welfare.
Headquartered in Berkeley, CA, Direct Line Tele Response is nationally recognized as one of the premier service providers in the Answering Service and Call Center industry. We provide solutions for inbound call taking, messaging, urgent dispatch and other answering services that are available 24/7/365.
Founded in 1979 by Ruth and Larry Goldenberg, Direct Line was focused on providing quality messaging services exclusively for medical professionals/facilities which quickly evolved into supporting a wide variety of industries nationwide.
Direct Line provides award-winning answering and call center services to hundreds of clients in almost every industry, business and profession. Our call processing systems, state-of-the-art technology and rigorous training methods maximize our ability to manage all of our clients’ answering, messaging, and dispatching needs.
Our aim is to reduce the impact of water and fire damage to you properties and loved ones. We strive toward restoring all the affected areas to bring back their pre-loss condition that usually include contents like furniture and carpet. As soon as water or fire bring damages and loss to your life, what you wish is to be on track have peace of mind again. This is possible with the help of professionals who are prompt, efficient and competent. This is when you must hire our water and fire damage experts in Hollywood! They are available day and night including weekends and holidays.
Our customer service staff are take calls 24 hours a day, 7 days a week and even whole year round for better support. We can respond to your emergency needs and immediately send you our Hollywood Experts. They will bring efficient solution and use modern equipment to quickly fix your properties in the shortest possible time.
Virtual Headquarters provides telephone answering services to small and medium sized businesses. Why waste all of that time answering the phone yourself when you can get a professional local receptionist to do it for you. Our rates are affordable and we will have your messages emailed to you in just minutes.